WaterLinks developed a programmatic training program on Climate Change Adaptation for three Pacific utilities - Water Authority of Fiji; Water PNG; and Samoa Water Authority (SWA). Sydney Water Corporation (SWC) served as mentor/trainer together with Climate Risk, a consulting firm that has developed the AdaptWater Tool together with SWC. The objective of the training was to build climate resilient water utilities in the Pacific. The main output of the training was the development of (i) Vulnerability Assessment Reports and, (ii) Climate Risk Registers by each participating utility. AdaptWater also modeled climate scenarios based on data provided by SWA, and helped SWA in prioritizing infrastructure projects taking costs and risks into account

Xylem Inc., USA, is the world’s largest water data analytics company. It offers a range of technologies to improve water service efficiencies and adopts a development perspective. Water Links and Xylem signed a partnership agreement in early 2019 to jointly design and conduct a series of NRW training programs. Two programs – one introductory and the other advanced – in the Philippines, and an introductory program inIndonesia were envisaged. The introductory program in Manila was held in 2019. It had 45 participants. Miya, a specialized NRW company with headquarters in Spain, provided faculty, with support from Xylem and Maynilad. The introductory program in Jakarta was held in September 2019 in partnership with PERPAMSI, the Indonesian association of water utilities. It had 30 participants representing 25 PDAMs, with Miya and Xylem as the key faculty. Both programs were a blend of classwork and site visits. An advanced program on NRW management will be held in Manila in 2020.

In February 2018, WaterLinks signed a Memorandum of Understanding with the Tamil Nadu Water Investment Corporation, India, to train 180 water engineers and officials from Tamil Nadu, India in the area of NRW management. It was agreed to build the capacity of 7 batches of engineers at middle and senior levels through an introductory program in NRW Management. Four batches have been trained so far, including 2 in 2019. Each batch comprises about 25 - 30 participants. It is planned to complete the program in 2020 with the last three batches. WaterLinks has partnered with Maynilad Water Services Inc. Philippines to deliver the training programsthrough a mix of lectures, case-work, group discussions, and field visits.

In 2018 WaterLinks was engaged by the Bill & Melinda Gates Foundation to design and deliver a week-long global conference on Citywide Inclusive Sanitation in Manila in December 2018. The conference had 140 participants and included practitioners, think tanks, international finance institutions, and partners of the Foundation from 22 countries. Workshops, lectures, panel discussions, and field visits to fecal sludge management facilities in urban centers neighboring Metro Manila formed the core of the conference. WaterLinks also provided the Foundation with a strategy for scaling up citywide inclusive sanitation in partnership with a broad spectrum of stakeholders.

WaterLinks together with United Nations Development Programme (UNDP), National Economic Development Authority (NEDA), organized the NRW Management Training held on March 9-10, 2020 in cooperation with Philippine Association of Water Districts (PAWD) and MIYA to strengthen the capacity of water utility operators in the Philippines, especially the smaller Class B and C water districts that have limited knowledge of NRW, its impact on their service performance, and methods to manage it. The main objective of the training was to introduce non-revenue water management that can be applied to the different cities and municipalities in the Philippines. The training program was a combination of technical lectures focusing on non-revenue water management supplemented by hands-on demonstrations on leak detection and meter reading including a visit to the Warehouse of Maynilad.

The conference was designed as a learning event for representatives from Nepal, Bangladesh, and the State of Odisha in India who have embarked on a process to establish regulatory arrangements for the WASH sector. It aimed to be a platform for knowledge sharing, collaboration, and the exchange of best practices in water and sanitation service regulation. About 70 participants attended, including government representatives from Bhutan, Pakistan, and Sri Lanka. There were also representatives from NGOs, academia, and practitioners from the WASH sector in South Asia. The ‘teaching’ faculty comprised representatives from the East and Southern Africa Association of WASH Regulators (ESAWAS), SPAN (Malaysia’s WASH Regulator), and the Metropolitan Water and Sewerage System - Regulatory Office (MWSS-RO) of the Philippines.

WaterLinks, in partnership with the Philippine Association of Water Districts (PAWD), organized a one-day seminar entitled “Fecal Sludge Management, Water Supply, and Climate Resilience: Issues and Perspectives.” The event, aimed to further the collaborative efforts outlined in the MOU signed between WaterLinks and PAWD in June 2023, was held on December 7, 2023, at the Makati Diamond Residences in Makati City.