Who We Are
WaterLinks was established in 2011 as a fully independent, non-profit organization registered with the Philippines' Securities and Exchange Commission. It designs and implements Sanitation/Water Operator Partnerships (S/WOPs) across the Asia-Pacific Region. We spun off from the then USAID's Regional Program, ECO-Asia, and are based in Manila.
WaterLinks is focused on building capabilities of water and sanitation utilities to help them improve their operational efficiencies. Its S/WOPs and other training efforts are aimed at:
- Regulation of Water and Sanitation Services
- Sewerage and Septage Management
- Non-Revenue Water Management
- Climate Change Adaptation
- Customer Relations
Our Record
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Co-Funding
New Focus Areas
Governance
Getting the right governance frameworks in place is crucial for Asia’s water and sanitation utilities in their quest for improved service delivery. WaterLinks promotes regulatory reform by helping federal and local governments establish a system of regulation to improve water and sanitation services. Improved regulation will help enhance service standards and align them with investment needs and tariffs. We have completed work in Bangladesh, Nepal, and the state of Odisha in India, supported by the Bill and Melinda Gates Foundation, and developed road maps to assist governments in finding the right option for regulating water and sanitation utilities.
Climate Change Adaptation
Water and sanitation services throughout Asia are negatively impacted by climate change. WASH service providers need to adapt urgently to infrastructure, systems and processes that are climate resilient. As part of its support, WaterLinks helps service providers:
• understand what climate change impacts mean in terms of water and sanitation as a critical driver of social and economic development
• assess the response options available to them in critical areas such as technologies, processes, and costs
• develop their own decision models for addressing climate-change impacts
• develop partnerships with more than 250 water utilities, global technology leaders, and senior water professionals